This Agreement was last modified on February 13th, 2020.
Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using https://mountaineerplumbers.com (“the Site”) operated by Altrucon Inc. (“us”, “we”, or “our”).
Please see Altrucon’s expanded Terms of Service. This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://mountaineerplumbers.com and Altrucon Inc. other Sites.
By accessing or using the Site in any manner, including, but not limited to, visiting, hiring us, browsing the Site, or contributing content or other materials to the Site, you agree to be bound by these Terms of Service and by Altrucon Inc. Terms of Service.
Capitalized terms are defined in this Agreement.
In these Terms and Conditions, unless the context requires otherwise, the following expressions shall have the following meanings:
Agreement: the agreement between the parties for the provision of Services which is subject to the terms and conditions set out herein.
Client/Customer: Mountaineer Plumbers website visitor, anyone that uses the services of Altrucon, Mountaineer Plumbers, for free or by cash, check, money order, credit card, PayPal, or other payments;
Fees: Our prices are heavy influenced by local and national averages. See HomeAdvisor pricing guidelines.
HomeAdvisor gives a local and national average for various jobs. You are invited to see HomeAdvisor’s guidelines HERE.
We are certified through HomeAdvisor’s contractor screenings process and welcome you to check out their certification process HERE.
We do not have ownership of the HomeAdvisor trademark; HomeAdvisor owns their own trademarks and do not endorse Mountaineer Plumbers outside the Contractor Lead Generation Services.
In cases where the Client does and does not know the extent of the problem, there is a $125.00 callout fee (for a diagnostic analysis) during regular business hours and $300 diagnostic charge for emergency callouts (emergency callouts are during any time outside of normal business hours). These fees are charged when the Client agrees to hire the Mountaineer Plumbers and Client pays the Mountaineer Plumbers the agreed upon price discussed before-hand by the Plumber and Client.
In cases of simple fixes, the Plumber will charge a callout plus no less than a mutual agreement between the Plumber and Client on average about $125 for one hour of labor. For the first hour, we charge our one hour of labor no matter if the plumber is onsite for 10 minutes or 60 minutes.
Clear A Clog Or Your Money Back, this means we will clear any clog as long as you pay us. The only time we will not clear a clog is when you refuse to pay us. We have several ways to clear a clog (none is guaranteed to clear a clog by itself). In some cases you may clear a clog with a snake auger (We have several kinds of snake augers). In some cases you need hydro-jetter to clear a clog (Our hydro-jetter clears clogs under 100 ft.). Some cases you need a jetter and a snake to clear a clog. Sometimes you spend a lot of money to find out you have a collapsed line. In this case, the line needs to be dug up and replaced. Mountaineer Plumbers performs all the work you need to clear a clog.
In some cases: Client knows what needs to be done and can agree with the Plumber ahead of the time the price of the job. If the job is as described ahead of time, then the Plumber is instructed to take the Client’s check or payment.
Leads: the contact details of third party prospective subscribers and visitors of the website to or purchasers of products or services provided by Mountaineer Plumbers pursuant to the Services;
Order Form: the document signed by the parties hereto setting out the principal commercial terms of the Agreement;
Plumber: the plumber is anyone that is licensed to perform duties of the plumbing profession as a plumber and holds said license on his or her person, readily available to the home owner per request and those plumbers allowed to performed plumbing duties of the plumbing profession that do not require a license.
Notworthstanding the Terms and Conditions of this contract, it behooves the customer to verify any and all license required by law for each particular job duty performed by the Plumber in question.
Services: those services agreed to performed between the Customer and Mountaineer Plumbers. These services include but are not limited to plumbing services;
Term: the period between the Start Date and End Date specified in the Order Form unless terminated earlier.
The Site and its original content, features and functionality are owned by Altrucon Inc. and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Links To Other Sites
Our Site may contain links to third-party sites that are not owned or controlled by Altrucon Inc.
Altrucon Inc. grants you a non-exclusive, non-transferable, limited license to use the Site in accordance with this Agreement.
100% Money Back Guarantee
The 100% Money Back Guarantee does not apply to all the work we do for you. Unpaid clogs, drain stoppages, or parts covered by manufacturer’s warranty is not covered by our 100% Money Back Guarantee.
The 100% Money Back Guarantee covers work/labor done by the plumber such as soldering copper pipes, and installations that are installed incorrectly due to the plumber’s fault, not the manufacturer’s fault.
The 100% Money Back Guarantee applies to customers who notifies Us ahead of time that there is a problem and allows Us to repair said problem.
If we fail to repair the problem in a timely manner and only then, we will return your money back in full.
If you go outside our business agreement to enforce said agreement, the agreement, warranties, and guarantees are void. The 100% Money Back Guarantee does not apply to parts or labor unrelated to the work affected by the warranty issue.
If We installed a toilet and repaired a leak for You, but Your leak started to leak again from the same spot because the soldering was applied poorly. You will get your money back.
If we can not stop the leak and repair it correctly, you get your money back from the charges stemming from the solder labor.
You do not get your money back if the pipe falls apart in a different location while being soldered and creates another leak somewhere else. It is not the plumber’s fault if you need to to replace your plumbing system but you attempt to patch the plumbing instead.
Disclaimer and Limitations of Liability
AS A CONDITION TO THE PROVISION OF THE LEADS AND OTHER MARKETING SERVICES, WE BOTH AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, MOUNTAINEER PLUMBERS WILL NOT BE LIABLE TO YOU, YOUR AFFILIATES OR RESPECTIVE CONTRACTORS OR AGENTS OR ANY THIRD PARTY, REGARDLESS OF THE CAUSE OR ACTION, FOR: (i) ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL OR RELIANCE DAMAGES RESULTING FROM OR ARISING IN CONNECTION WITH THE LEADS OR OTHER MARKETING SERVICES, ANY INFORMATION WE PROVIDE TO YOU IN CONNECTION THEREWITH, THESE TERMS OR ANY MATTERS RELATING THERETO, INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, BUSINESS OPPORTUNITY OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (ii) ANY DAMAGES OF ANY TYPE, IN THE AGGREGATE AT ANY TIME, IN EXCESS OF THE AMOUNT PAID BY YOU TO US FOR LEADS UNDER THESE TERMS IN THE MOST RECENT THREE (3) MONTH PERIOD.
THE LIMITATIONS AND EXCLUSIONS OF LIABILITY HEREIN SHALL APPLY EQUALLY FOR THE BENEFIT OF ALTRUCON INC’S SUPPLIERS, OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES WHEN ACTING IN CONNECTION WITH THE SUBJECT MATTER OF THESE TERMS.
YOU ACKNOWLEDGE THAT MOUNTAINEER PLUMBERS WOULD NOT HAVE ENTERED INTO THIS AGREEMENT BUT FOR THE LIMITATIONS CONTAINED IN THIS SECTION.
Your use of the Site is at your sole risk. The Site is provided on an “as is” and “as available” basis. The Site is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Mountaineer Plumbers aka Altrucon Inc., its subsidiaries, affiliates, and its licensors do not warrant that a) the Site will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Site is free of viruses or other harmful components; or d) the results of using the Site will meet your requirements.
This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of West Virginia, USA, without giving effect to any principles of conflicts of law.
Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.
Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
$44 Drain Service Terms and Conditions
- First Time Clients Only
- The $44 price is for “per clog” and applies to residential plumbing calls only (Town-homes, Condos are considered commercial)
- Does not apply to clogged toilets.
- $44 price is honored 7 AM – 7 PM, 7 Days a week excluding major holidays
- This rate is for drain snake clog remover 28″. If we can’t clear your blockage by drain snake clog remover method we will not charge you. We guarantee we will unclog your drain or give you your money back, as long as you pay us to do so.
- Clogs or blockages must have a clear clean out access.
- All repairs must be on the 1st or 2nd floor
- Yard Drains are extra.
If you have any questions about this Agreement, please contact us.